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FAQ

Coffee Beans

Q1: What types of coffee beans do you offer?

We offer a variety of high-end specialty coffee beans, including rare single-origin, exclusive coffee beans. Each type is selected for its unique flavor profile and cup quality.

Q2: How should I store my coffee beans?

For optimal freshness, store your coffee beans in an airtight container in a cool, dark place. Avoid storing them in the refrigerator or freezer, as this can affect the flavor.
For optimal freshness, we also recommend buying just enough fresh beans and grinding them on demand.

Q3: How long do coffee beans stay fresh?

Here at Grandmother Roastery, we recommend using the coffee beans before 90 days from the date of roasting

Q4: Can I grind my beans at home?

Absolutely! Grinding your beans just before brewing ensures the freshest cup of coffee. We recommend using a burr grinder for a consistent grind size.

Q5: Do you offer decaffeinated coffee beans?

Not at the moment. We will have them in the future.

Coffee Roastery

Q1: What is a coffee roastery?

A coffee roastery is a facility where green coffee beans are roasted to bring out their flavors and aromas. Roasting is a critical step in the coffee production process that greatly influences the taste of the final product.

Q2: Can I visit your coffee roastery?

Yes, we welcome visitors to our coffee roastery. You can schedule a tour to see the roasting process in action and learn more about our coffee-making techniques. Please contact us in advance to arrange a visit.

Q3: Do you offer custom roasting services?

Yes, we offer custom roasting services for businesses and individuals. You can choose your preferred roast level and flavor profile, and we will roast the beans to your specifications.

Q4: What roast levels do you offer?

We offer a range of roast levels, from light to medium. Each roast level brings out different flavors and characteristics in the beans. Our expert roasters can help you choose the best roast level for your taste preferences.

Q5: How do you ensure the quality of your roasted coffee?

Quality is our top priority. We source the best green coffee beans, roast them on both W6A/W15A Giesen machines to ensure consistency, and regularly taste-test to maintain high standards. Our roasting process is designed to highlight the unique flavors of each bean.

Q6: Can I order freshly roasted coffee online?

Yes, you can order freshly roasted coffee beans directly from our website. We roast to order to ensure that you receive the freshest coffee possible, but this applies to B2B. For retail purchases, coffee beans are between 3 and 5 days from the roast date.

Q7: Do you supply wholesale coffee beans?

Yes, we provide wholesale coffee beans to cafes, restaurants, hotels, and businesses. Our wholesale clients benefit from competitive pricing, custom roasting options, and dedicated customer service. Contact us for more information.

Q8: What makes your coffee roastery unique?

Our coffee roastery is dedicated to quality, sustainability, and innovation. We use state-of-the-art roasting equipment and employ skilled roasters who are passionate about coffee. We also focus on sourcing beans from ethical and sustainable farms, ensuring that our coffee is both delicious and responsibly produced.
For any additional questions or inquiries, please feel free to contact us at 056 507 2223/058 604 1222. We are always here to help you enjoy the best coffee experience possible.

Your Orders

Q1: Where do you deliver?

We deliver to all the emirates in the UAE, including Dubai, Sharjah, Ajman, Abu Dhabi, Al Ain, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

Q1: When will I receive my order?

Dubai: Delivery within 2 days
Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Al Ain, and Fujairah: only on Monday, Wednesday & Friday
Abu Dhabi: Tuesday / Saturday

Q3: What is the minimum order amount, and how much is the shipping fee?

The minimum order price for “Dubai” is 130 AED
The minimum order price for “Sharjah” is 130 AED cities within a 50km radius. otherwise, the Shipping fee is “100AED” for outside of 50 km.
The minimum order price for “Ajman” is 300 AED cities within a 20km radius. otherwise, the shipping fee is “100AED” for outside of 20 km
The minimum order price for “Abu Dubai” is 200 AED cities within a 50km radius. otherwise, the shipping fee is “100AED” for outside of 50 km.
The minimum order price for “Al Ain” is 300 AED cities within a 20km radius. otherwise, the shipping fee is “100AED” for outside of 20 km.
The minimum order price for “Fujairah” is 300 AED cities within a 30km radius. otherwise, the shipping fee is “100AED” for outside of 30 km.
The minimum order price for “Ras Al Khaimah” is 300 AED cities within a 20km radius. otherwise, the shipping fee is “100AED” for outside of 20 km.
The minimum order price for “Umm Al Quwain” is 300 AED cities within a 20km radius. otherwise, the shipping fee is “100AED” for outside of 20 km.

Q4: How can I view my order confirmation?

All orders receive an automatic email confirmation from our website. The email may be in your inbox, spam, or junk folder, so take a look in there.
For additional help, please feel free to reach out to 056 507 2223 or 058 604 1222.

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